* Crashing on 'Searching for threads'
@ 2014-09-30 18:47 Ben Pote
2014-10-01 6:33 ` [sup] " Gaute Hope
0 siblings, 1 reply; 2+ messages in thread
From: Ben Pote @ 2014-09-30 18:47 UTC (permalink / raw)
To: supmua
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Hello everyone,
Big fan of sup, I use it everyday for all my mail. I am having a problem
that is very frustrating, and it is beyond my abilities to diagnose the
problem (I am reduced to sending email with gmail web interface...)
My machine is running an up to date install of arch linux 64 bit, I use
urxvt for a terminal emulator and retrieve my mail using offlineimap (which
runs as a systemd service), I'm not sure what details about my setup might
be relevant. My machine has around 30k mails stored on it.
The problem occurs when I am viewing my inbox in sup, when sup goes to
retrieve more threads than the set that it initially loads. At this point
(I get 'Searching for threads' on the bottom of the ui) any further input
that I make (any keypress) will cause sup to exit. In the error log that
sup spits out when this happens I see:
"--- RuntimeError from thread: load threads for thread-index-mode"
Does anyone have any idea what could be the cause?
--
Ben
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^ permalink raw reply [flat|nested] 2+ messages in thread
* Re: [sup] Crashing on 'Searching for threads'
2014-09-30 18:47 Crashing on 'Searching for threads' Ben Pote
@ 2014-10-01 6:33 ` Gaute Hope
0 siblings, 0 replies; 2+ messages in thread
From: Gaute Hope @ 2014-10-01 6:33 UTC (permalink / raw)
To: supmua, Ben Pote
Excerpts from Ben Pote's message of September 30, 2014 20:47:
> Hello everyone,
>
> Big fan of sup, I use it everyday for all my mail. I am having a problem
> that is very frustrating, and it is beyond my abilities to diagnose the
> problem (I am reduced to sending email with gmail web interface...)
>
> My machine is running an up to date install of arch linux 64 bit, I use
> urxvt for a terminal emulator and retrieve my mail using offlineimap (which
> runs as a systemd service), I'm not sure what details about my setup might
> be relevant. My machine has around 30k mails stored on it.
>
> The problem occurs when I am viewing my inbox in sup, when sup goes to
> retrieve more threads than the set that it initially loads. At this point
> (I get 'Searching for threads' on the bottom of the ui) any further input
> that I make (any keypress) will cause sup to exit. In the error log that
> sup spits out when this happens I see:
>
> "--- RuntimeError from thread: load threads for thread-index-mode"
>
> Does anyone have any idea what could be the cause?
This could be bug #190 [0] and should be fixed in git, you could try out
running the latest 'develop' branch from git [1] or you have to wait for
the next release, which should not be in too long.
Have a look at #190 and see if the full error message you get matches
anything there.
Also, if you set the environment variable SUP_LOG_LEVEL=debug you get
more info, this will also be saved in ~/sup/log.
Cheers, Gaute
[0] https://github.com/sup-heliotrope/sup/issues/190
[1] https://github.com/sup-heliotrope/sup
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