From mboxrd@z Thu Jan 1 00:00:00 1970 Received: by 10.90.79.9 with SMTP id c9cs41343agb; Tue, 3 Nov 2009 10:11:32 -0800 (PST) Received: by 10.224.105.73 with SMTP id s9mr186316qao.78.1257271892255; Tue, 03 Nov 2009 10:11:32 -0800 (PST) Return-Path: Received: from rubyforge.org (rubyforge.org [205.234.109.19]) by mx.google.com with ESMTP id 7si424663qyk.12.2009.11.03.10.11.32; Tue, 03 Nov 2009 10:11:32 -0800 (PST) Received-SPF: pass (google.com: domain of sup-talk-bounces@rubyforge.org designates 205.234.109.19 as permitted sender) client-ip=205.234.109.19; Authentication-Results: mx.google.com; spf=pass (google.com: domain of sup-talk-bounces@rubyforge.org designates 205.234.109.19 as permitted sender) smtp.mail=sup-talk-bounces@rubyforge.org Received: from rubyforge.org (rubyforge.org [127.0.0.1]) by rubyforge.org (Postfix) with ESMTP id CE84D3C8064; Tue, 3 Nov 2009 13:11:31 -0500 (EST) Received: from everglades.pioto.org (everglades.pioto.org [207.192.69.249]) by rubyforge.org (Postfix) with ESMTP id E9EC118582CE for ; Tue, 3 Nov 2009 13:06:52 -0500 (EST) Received: by everglades.pioto.org (Postfix, from userid 81) id CEF24160375; Tue, 3 Nov 2009 13:06:52 -0500 (EST) To: sup-talk MIME-Version: 1.0 Date: Tue, 03 Nov 2009 13:06:52 -0500 From: Mike Kelly In-Reply-To: <1257266599-sup-1535@lenin> References: <1257111816-sup-4397@peray> <1257169654-sup-6224@masanjin.net> <02055f053011496a2dcb9085b7e7535f@localhost> <1257261315-sup-977@masanjin.net> <20091103162047.GD2963@pineapple.q.wohnheim-jahnplatz.de> <1257266599-sup-1535@lenin> Message-ID: <3e1dd7cf334013e45e4e161e3ff512a4@localhost> X-Sender: pioto@pioto.org User-Agent: RoundCube Webmail/0.3-stable Subject: Re: [sup-talk] Choosing a bug tracker for Sup X-BeenThere: sup-talk@rubyforge.org X-Mailman-Version: 2.1.12 Precedence: list List-Id: User & developer discussion of Sup List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit Sender: sup-talk-bounces@rubyforge.org Errors-To: sup-talk-bounces@rubyforge.org On Tue, 03 Nov 2009 12:03:38 -0500, Daemian Mack wrote: > Having evaluated RT3 for fairly-intense production use at a prior > job, I can't really say I'd recommend it for our use here. > > I'd suspect, with the glut of ticket-tracker software available, > there's something a good deal better-suited for sup out there. I'll > chime in again if I manage to find something that seems helpful. Yes, feel free to ignore me. It's a pain in the butt to get going. :p On the hopefully-less-sucky front, there's Bugzilla. There is apparently a plugin for it that lets you reply to tickets by email, but I haven't set it up myself. But, I'm a perl guy, so I'm likely highly biased... :) -- Mike Kelly _______________________________________________ sup-talk mailing list sup-talk@rubyforge.org http://rubyforge.org/mailman/listinfo/sup-talk